Freshworks

Hello Business Impact.
Goodbye software bloat

Customer service, IT, and CRM software that’s incredibly powerful, yet fast, easy and cost effective.

Hello Business Impact.
Goodbye software bloat

Customer service, IT, and CRM software that’s incredibly powerful, yet fast, easy and cost effective.

Delighted customers. Thrilled employees.
That’s the impact we strive for.

Choose one. Or all. You’ll see better customer relationships and happier employees—without the
bloat, hassle, and expense of typical business software.

Delighted customers. Thrilled employees.
That’s the impact we strive for.

Choose one. Or all. You’ll see better customer relationships and happier employees—without the
bloat, hassle, and expense of typical business software.

IT Service

Streamlined and expedited ITSM experience.

Freshworks for IT empowers your agents by leveraging AI and automation features that are readily available. With effortless integration through connectors and APIs, you can efficiently handle employees’ concerns while ensuring alignment with your established workflows. This enables your agents to save time and enhances overall productivity.

IT Services

IT Service

Streamlined and expedited ITSM experience.

Freshworks for IT empowers your agents by leveraging AI and automation features that are readily available. With effortless integration through connectors and APIs, you can efficiently handle employees’ concerns while ensuring alignment with your established workflows. This enables your agents to save time and enhances overall productivity.

IT Services
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CRM

Effortless support available on every communication channel.

Provide exceptional customer support on the channels preferred by your customers. Whether it’s through intelligent self-service bots, messaging platforms like WhatsApp, or traditional channels like email and voice, you will have all the necessary tools to deliver delightful customer experiences on a large scale.

CRM

Effortless support available on every communication channel.

Provide exceptional customer support on the channels preferred by your customers. Whether it’s through intelligent self-service bots, messaging platforms like WhatsApp, or traditional channels like email and voice, you will have all the necessary tools to deliver delightful customer experiences on a large scale.

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Robust ticket management and automated workflows.

Addressing customer issues often requires more than just a basic conversation. Freshdesk enables seamless collaboration among teams to tackle complex problems, leading to quicker resolutions. With the aid of smart assist tools, you can expedite the support process. Additionally, Freshdesk offers simplified task automation and workflow management through intuitive drag-and-drop functionality.

Robust ticket management and automated workflows.

Addressing customer issues often requires more than just a basic conversation. Freshdesk enables seamless collaboration among teams to tackle complex problems, leading to quicker resolutions. With the aid of smart assist tools, you can expedite the support process. Additionally, Freshdesk offers simplified task automation and workflow management through intuitive drag-and-drop functionality.

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Customer Service

Make every revenue target, sooner

Freshsales leverages customer data in ways that help you personalize engagement, shorten the sales cycle, and focus on the leads most likely to sign on the dotted line. All automated, and powered by brilliant AI-driven insights.

Freshsales

Customer Service

Make every revenue target, sooner

Freshsales leverages customer data in ways that help you personalize engagement, shorten the sales cycle, and focus on the leads most likely to sign on the dotted line. All automated, and powered by brilliant AI-driven insights.

Freshsales

Ensure meaningful engagements at all times.

Freshmarketer is a versatile CRM solution that supports multiple channels and fosters conversational interactions. It simplifies the process of gaining a comprehensive 360° perspective of your customers. By leveraging this platform, you can create personalized and contextually relevant experiences that transform mere curiosity into a strong sense of individual connection consistently, reliably, and repeatedly.

Freshmarketer

Ensure meaningful engagements at all times.

Freshmarketer is a versatile CRM solution that supports multiple channels and fosters conversational interactions. It simplifies the process of gaining a comprehensive 360° perspective of your customers. By leveraging this platform, you can create personalized and contextually relevant experiences that transform mere curiosity into a strong sense of individual connection consistently, reliably, and repeatedly.

Freshmarketer

Leading Industry Experts recommended Freshworks

Leading Industry Experts recommended Freshworks

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Gartner
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60,000+ global customers found a
better way to work. Your turn.

60,000+ global customers found a
better way to work. Your turn.